ACTINI renews its ISO 9001 certification!
As part of our Quality approach, we are committed to meeting the requirements of our customers, providing them with solutions tailored to their expectations and in line with ACTINI’ strategy. In 2015 and then renewed in 2018 and 2019, ACTINI is proud to have obtained the ISO 9001, proof of our commitment to Quality.
Our quality policy must be understood, shared and applied by all in order to enable us to identify and then permanently eliminate our dysfunctions and to make our customers benefit from the progress made.
Our priority #1: our Customers’ satisfaction!
Our quality management system, guided by the ISO 9001 standard, establishes for us a valuable tool on which we rely on.
We must anticipate the expectations of our clients, optimize our internal functioning, while placing us in a dynamic of continuous improvement.
The respect of the legal and regulatory requirements which are applicable to our products are a priority in our Quality approach.
1 – The heart of our concerns: THE CUSTOMER
- We ensure the excellence of our products and services
- We honor our commitments
- We bring to our customers an expertise by proposing solutions answering their specific issues and the regulatory requirements associated
2 – Mastery of our profession: OUR COLLABORATORS
- Develop their skills, while communicating in a proactive and transparent way
- Set an example, share and transmit the knowledge
- Acquire the autonomy required to develop the sense of responsibilities
- Develop an exemplary culture centered on our Clients
3 – The guarantee of our success: CONTINUOUS IMPROVEMENT
- Listen to our clients and act accordingly to solve their problem and improve the quality of our equipment
- Provide feedback on any difficulties to set up the necessary corrective actions and improve the profitability of our projects
- Improve our organization constantly with tools and methodologies such as Lean
4 – The guarantee of our growth: INNOVATION
- Diversify our markets by anticipating the needs for our clientele
- Put the innovation in the center of our development in order to propose solutions always more efficient and develop our sales